DREAM WEAVER PRIVACY POLICY

This Privacy Policy applies to personal information processed through:

• The Dream Weaver website and applications
• User accounts
• Dream journals and interpretations
• Purchases and subscriptions
• Referral links
• Customer support
• Service emails
• Security and operational systems
• Analytics tools when enabled

It does not govern independent websites or services that we do not control.

A. Account Information

We may collect:

• Name or display name
• Email address
• Password hash
• Account identifier
• Email-verification status
• Time zone
• Profile preferences
• Onboarding responses
• Account-creation date
• Subscription and account status

We do not store your account password in readable form.

B. Dream and Journal Information

Depending on what you submit, we may collect:

• Dream titles
• Dream narratives
• Dream dates
• Emotions
• Tags
• Symbols
• Intensity scores
• Lucidity scores
• Personal notes
• Generated interpretations
• Interpretation status
• Edit and analysis history
• Other information voluntarily included in journal entries

Dream entries may contain personal, emotional, health-related, relationship-related, religious, sexual, or other sensitive information.

We do not require you to provide sensitive information. You decide what to include.

Do not include unnecessary personal information about other people.

C. Payment and Subscription Information

We may collect:

• Stripe customer identifiers
• Checkout-session identifiers
• Payment status
• Payment amount
• Currency
• Purchased package or subscription plan
• Subscription identifier
• Invoice identifier
• Billing-cycle dates
• Cancellation status
• Credit balances
• Credit-transaction history
• Refund or failed-payment status

Payment-card details are processed by Stripe or another payment processor. We do not directly store complete payment-card numbers or card security codes.

D. Referral Information

We may collect:

• Referral codes
• Referral links
• Referrer and referred-account relationships
• Referral status
• Whether a qualifying purchase occurred
• Reward dates
• Credits earned through referrals

We do not display referred users’ payment details or private journal information to referrers.

E. Communications

We collect information you provide when you:

• Contact customer support
• Report a problem
• Submit feedback
• Request a privacy action
• Dispute a payment
• Communicate with us by email

F. Technical and Usage Information

We and our service providers may collect:

• IP address
• Browser type
• Device type
• Operating system
• Referring page
• Pages viewed
• Dates and times of access
• Session activity
• Authentication events
• Error logs
• Security events
• Cookie and similar-technology identifiers
• Approximate location inferred from an IP address
• Interaction with features and buttons

We do not intentionally collect precise device geolocation unless we separately disclose that collection.

G. Analytics Information

We plan to use analytics tools to understand how people use the Service.

When analytics are enabled, analytics providers may collect information such as:

• Pages and features used
• Visit duration
• General traffic sources
• Browser and device information
• Performance and error information
• Cookie or device identifiers
• Approximate geographic region

Where required by law, we will request consent before using nonessential analytics cookies.

We will update this Privacy Policy if our analytics practices materially change.

We collect information:

• Directly from you
• Automatically from your browser or device
• From Stripe and other payment processors
• Through authentication and email providers
• From referral links
• From service providers operating on our behalf
• From security, error-monitoring, and analytics tools
• When required or permitted by law

We use personal information to:

• Create and maintain accounts
• Authenticate users
• Provide password resets
• Store dream journals
• Generate dream interpretations
• Display insights and journal history
• Manage purchased and subscription credits
• Process payments
• Manage subscriptions and cancellations
• Operate referral programs
• Send transactional communications
• Provide customer support
• Prevent fraud and abuse
• Protect accounts and systems
• Detect technical errors
• Improve performance and usability
• Develop and evaluate Service features
• Create aggregated or deidentified statistics
• Comply with legal obligations
• Establish or defend legal claims
• Enforce our Terms and Conditions

We may use deidentified or aggregated information for research, analytics, product improvement, and business purposes when that information cannot reasonably identify an individual.

To generate dream interpretations, we transmit relevant dream content and instructions to one or more third-party artificial-intelligence service providers.

Information transmitted may include:

• Dream narrative
• Title
• Emotions
• Symbols
• Tags
• Intensity
• Lucidity information
• Interpretation preferences
• Other content necessary to generate the requested response

We seek to transmit only information reasonably necessary to provide the requested analysis.

AI providers process information according to their agreements with us and their applicable privacy and security terms.

You should not include information in a dream entry that you do not want processed by an AI service provider.

AI-generated interpretations may be retained in your Dream Weaver account until deleted.

Dream Weaver does not use dream interpretations as medical diagnoses or professional evaluations.

We may use cookies, local storage, pixels, and similar technologies for:

• Login sessions
• Authentication
• Security
• Preferences
• Essential website operation
• Fraud prevention
• Performance
• Analytics when enabled

Some cookies are necessary for the Service to function.

Where legally required, we will provide choices regarding nonessential analytics or advertising technologies.

Disabling essential cookies may prevent account login or other features from working.

We may share personal information with the following categories of recipients.

A. Service Providers

We use service providers for:

• Cloud hosting
• Database storage
• Artificial-intelligence processing
• Payment processing
• Email delivery
• Authentication
• Error monitoring
• Security
• Customer support
• Analytics
• Software development and maintenance

These providers receive information only as reasonably necessary to perform services for us, subject to applicable contractual and legal requirements.

Providers may include services such as Stripe, cloud-hosting providers, managed database providers, Google email services, and AI model providers.

B. Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law, regulation, subpoena, court order, or legal process
• Respond to lawful government requests
• Protect users or the public
• Investigate fraud, abuse, or security incidents
• Enforce our Terms
• Establish or defend legal rights
• Prevent serious harm

C. Business Transactions

If Riverrocks is involved in a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction.

Any successor will remain subject to applicable privacy obligations.

D. At Your Direction

We may disclose information when you request or authorize the disclosure.

We do not currently sell personal information for money.

We do not currently share dream-journal content for cross-context behavioral advertising.

We do not permit referrers to access referred users’ dream content, payment details, or private account information.

If our practices change, we will update this Privacy Policy and provide legally required notices and choices.

Stripe or another payment processor collects and processes payment-card and billing information.

The payment processor’s handling of payment information is governed by its own privacy policy and contractual obligations.

We receive limited transaction details necessary to:

• Confirm payment
• Add credits
• Manage subscriptions
• Process cancellations
• Address disputes
• Prevent duplicate fulfillment
• Maintain financial and legal records

We retain personal information for as long as reasonably necessary to:

• Provide the Service
• Maintain your account
• Store content you choose to keep
• Complete transactions
• Maintain credit and subscription records
• Prevent fraud and abuse
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, security, and legal obligations

Dream entries and interpretations generally remain until you delete them or delete your account.

When you delete information, copies may remain temporarily in backups or logs until they are overwritten through ordinary retention processes.

We may retain payment, referral, fraud-prevention, consent, and legal records after account deletion when required or reasonably necessary.

Deidentified and aggregated information may be retained indefinitely.

You may use available account settings to delete individual dream entries or request deletion of your account and journal history.

Deleting your account may permanently remove access to:

• Dream entries
• Interpretations
• Preferences
• Purchased credits
• Subscription credits
• Referral features
• Other account content

You should cancel an active paid subscription through Manage Billing before completing account deletion unless the deletion process confirms that renewal will also be canceled.

Account deletion does not necessarily require deletion of transaction, fraud-prevention, security, tax, or legal records.

To request assistance, contact support@dreamingweavers.com.

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

Measures may include:

• Password hashing
• Encrypted network connections
• Restricted database access
• Authentication controls
• Environment-variable protection
• Service-provider access controls
• Logging and monitoring
• Backup and recovery procedures
• Payment processing through specialized providers

No online service can guarantee absolute security.

You are responsible for keeping your password and devices secure and notifying us of suspected unauthorized access.

If a security incident affects personal information, we will investigate and provide legally required notices to affected individuals and authorities.

We may contact users by email regarding significant account or security events.

Depending on where you live and whether applicable law applies, you may have the right to:

• Confirm whether we process your personal information
• Access personal information
• Correct inaccurate information
• Delete personal information
• Receive a portable copy of certain information
• Restrict or object to certain processing
• Withdraw consent
• Opt out of certain targeted advertising, sales, or profiling
• Appeal a denied privacy request
• Avoid unlawful discrimination for exercising privacy rights

You may manage some information directly through your account.

You may submit a request by emailing support@dreamingweavers.com.

Include enough information for us to identify your account and understand the request. We may verify your identity before responding.

Authorized agents may submit requests when permitted by law, but we may require proof of authorization and identity verification.

If we deny a request, you may appeal by replying to our decision with the subject line “Privacy Appeal.”

Some information may be exempt from deletion or access requirements, including information retained for security, fraud prevention, legal compliance, financial recordkeeping, or legal claims.

We send essential messages related to:

• Account registration
• Email verification
• Password resets
• Security
• Payments
• Subscription renewals
• Billing failures
• Service changes
• Legal notices
• Customer support

These transactional messages are necessary to operate the account.

If we send promotional emails, you may unsubscribe using the message instructions. Unsubscribing from marketing does not stop essential account communications.

Riverrocks is based in Florida, United States.

Personal information may be processed in the United States and other countries where our service providers operate.

Those countries may have different privacy laws from your location.

Where legally required, we use appropriate safeguards for international data transfers.

Users outside the United States may have additional rights under local privacy laws.

Where applicable, our reasons for processing personal information may include:

• Performing our contract with you
• Providing requested services
• Complying with legal obligations
• Protecting the Service and users
• Pursuing legitimate business interests
• Obtaining consent where required

You may contact us regarding applicable access, deletion, correction, portability, objection, or consent-withdrawal rights.

The Service is intended only for people who are at least 18 years old.

We do not knowingly allow minors to create accounts or knowingly collect personal information from people under 18.

If we learn that a minor has created an account, we may suspend the account and delete associated information, subject to legal retention requirements.

A parent or guardian who believes a minor submitted information may contact support@dreamingweavers.com.

The Service may contain links to third-party websites or hosted pages, including Stripe Checkout or the Stripe Customer Portal.

We do not control independent third-party privacy practices.

Review the privacy policies of third-party services before providing information to them.

We may update this Privacy Policy to reflect:

• New features
• New service providers
• Analytics implementation
• Legal changes
• Security practices
• Business operations

We will post the revised policy and update the effective date.

When required by law or when changes materially affect your rights, we may provide additional notice or request consent.

Questions, privacy requests, and account-deletion requests may be sent to:

Riverrocks of Florida LLC

Florida, United States

Email: support@dreamingweavers.com

Website: dreamingweavers.com