DREAM WEAVER BILLING AND CANCELLATION POLICY

Effective Date: July 30, 2026

This Billing and Cancellation Policy explains how billing, credits, subscriptions, cancellations, and refunds work for Dream Weaver.

Dream Weaver is owned and operated by Riverrocks of Florida LLC, a Florida limited liability company. This Policy is part of and incorporated into our Terms and Conditions.

By purchasing credits, starting a subscription, or using paid Dream Weaver features, you agree to this Policy.

1. Contact Information

For billing questions, contact:

Riverrocks of Florida LLC

Florida, United States

Website: dreamingweavers.com

Support Email: support@dreamingweavers.com

2. Payment Processor

Dream Weaver uses third-party payment processors, including Stripe, to process payments.

We do not directly store your full credit card number, debit card number, card security code, or complete payment credentials.

Your payment may be subject to the payment processor’s own terms, privacy policy, fraud checks, and billing procedures.

3. Paid Products

Dream Weaver may offer one-time credit purchases and recurring subscription plans.

Current paid offerings include:

One-Time Credit Purchases

  • 1 credit: $1.95
  • 10 credits: $9.95
  • 25 credits: $19.95

One-time purchased credits are added to your account after successful payment confirmation.

Purchased credits roll over and do not expire while your account remains active, unless otherwise stated or required by law.

Dreamer Monthly Subscription

The Dreamer Monthly plan currently costs $4.95 per month.

It includes 15 subscription credits per monthly credit cycle.

Dreamer Annual Subscription

The Dreamer Annual plan currently costs $49.95 per year.

It includes 15 subscription credits per monthly credit cycle during the paid annual subscription term.

Annual subscribers do not receive all annual credits at once.

4. Purchased Credits vs. Subscription Credits

Dream Weaver uses two types of credits.

Purchased Credits

Purchased credits are credits you buy through one-time credit packages.

Purchased credits:

  • Roll over
  • Do not reset monthly
  • Are added to your purchased-credit balance
  • May be used for eligible dream analyses and other paid features
  • Have no cash value
  • Cannot be transferred, sold, redeemed, or exchanged for money

Subscription Credits

Subscription credits are included with an active Dreamer subscription.

Subscription credits:

  • Reset each monthly credit cycle
  • Do not roll over
  • Do not accumulate
  • Are separate from purchased credits
  • Have no cash value
  • Cannot be transferred, sold, redeemed, or exchanged for money

For example, if you have 4 subscription credits left when your next monthly cycle begins, your subscription-credit balance resets to 15. It does not become 19.

Dream Weaver may use subscription credits before purchased credits when both are available.

5. Automatic Subscription Renewal

Dreamer subscription plans automatically renew unless canceled before the next billing date.

By starting a subscription, you authorize Dream Weaver and its payment processor to charge your selected payment method for the subscription price, applicable taxes, and any disclosed fees at each renewal.

Dreamer Monthly renews monthly.

Dreamer Annual renews annually.

Your renewal date may be visible through your account settings, the Manage Billing portal, or payment confirmation emails.

6. Annual Renewal Notices

For annual subscriptions, Dream Weaver may send an electronic reminder before renewal where required by law.

This reminder may be sent to the email address associated with your account.

You are responsible for keeping your account email address accurate and up to date.

7. How to Cancel a Subscription

You may cancel your subscription through your Dream Weaver account.

To cancel:

  • Sign in to your Dream Weaver account.
  • Go to Settings.
  • Select Manage Billing.
  • Follow the cancellation instructions in the billing portal.

Cancellation must be completed before your next billing date to avoid the next renewal charge.

If you have trouble accessing the billing portal, contact support@dreamingweavers.com.

Contacting support does not guarantee cancellation before renewal unless cancellation is actually completed before the renewal charge occurs.

8. When Cancellation Takes Effect

Canceling a subscription stops future renewal charges.

Cancellation usually takes effect at the end of the current paid billing period.

After cancellation:

  • You may continue using subscription benefits until the end of the paid billing period, unless otherwise stated.
  • Subscription credits may remain available until the end of the current subscription cycle.
  • Future subscription-credit resets will stop after the subscription ends.
  • Purchased rollover credits remain available while your account remains active.

9. No Refunds

Except where required by law or expressly approved by Riverrocks of Florida LLC:

  • All one-time credit purchases are final.
  • Subscription payments are nonrefundable.
  • We do not provide prorated refunds for unused subscription time.
  • We do not refund unused purchased credits.
  • We do not refund unused subscription credits.
  • Canceling a subscription stops future renewal charges but does not refund the current billing period.
  • Deleting your account does not create a refund right.

If you believe a charge was made in error, contact support@dreamingweavers.com as soon as possible.

Nothing in this Policy limits any refund or cancellation rights that cannot legally be waived.

10. Failed Payments

If a subscription payment fails, Dream Weaver or its payment processor may attempt to process the payment again.

If payment is not successfully completed, we may:

  • Pause subscription benefits
  • Stop issuing subscription credits
  • Change your subscription status
  • Cancel the subscription
  • Restrict paid features until payment is resolved

Purchased credits already validly added to your account will not ordinarily be removed solely because a later subscription payment fails.

11. Payment Disputes and Chargebacks

If you dispute a charge with your bank, card issuer, or payment provider, access to the related credits, subscription benefits, or account features may be paused while the dispute is reviewed.

We may provide transaction records, account records, checkout records, subscription records, IP logs, and related documentation to the payment processor or financial institution as needed to respond to the dispute.

Fraudulent, abusive, or repeated chargebacks may result in account suspension or termination.

12. Price Changes

Dream Weaver may change prices for future purchases or subscription renewals.

Price changes do not reduce credits already validly added to your account.

If a subscription price changes, we will provide notice where required by law before the new price applies to your renewal.

You may cancel your subscription before the changed price takes effect.

13. Taxes

Prices may not include applicable taxes.

Taxes, if any, may be calculated and charged during checkout based on your billing information and applicable law.

You are responsible for any taxes, fees, or charges imposed by your financial institution or government authority.

14. Account Deletion and Billing

Deleting your Dream Weaver account may permanently remove access to:

  • Dream entries
  • Dream interpretations
  • Purchased credits
  • Subscription credits
  • Referral credits
  • Account preferences
  • Other account data

Before deleting your account, you should cancel any active subscription through Manage Billing unless the deletion process expressly confirms that the subscription has also been canceled.

Deleting your account does not automatically create a refund right.

Dream Weaver may retain certain billing, tax, fraud-prevention, legal, and transaction records as required or permitted by law.

15. Referral Credits

Dream Weaver may offer referral rewards.

Unless otherwise stated, a user may earn one rollover credit after a referred friend creates a new account through a valid referral link and completes a first qualifying paid purchase.

Referral credits:

  • Are added to purchased rollover credits
  • Have no cash value
  • Cannot be transferred, sold, or redeemed for money
  • Are not earned from merely opening a referral link
  • Are not earned from merely creating an account
  • May be denied, delayed, or reversed in cases of fraud, abuse, duplicate accounts, self-referrals, failed payments, or unauthorized transactions

16. Credit Expiration and Forfeiture

Purchased credits do not expire while your account remains active, unless otherwise stated or required by law.

Subscription credits reset each monthly credit cycle and do not roll over.

Credits may be lost or forfeited if:

  • You delete your account
  • Your account is terminated for violating our Terms
  • Credits were added because of fraud, error, abuse, or unauthorized activity
  • A payment is reversed, disputed, refunded, or found to be unauthorized
  • Applicable law allows forfeiture

Credits have no cash value and are not a bank account, gift card, stored-value product, cryptocurrency, or financial instrument.

17. Promotions and Discounts

Dream Weaver may offer promotional pricing, discounts, free credits, or limited-time offers.

Promotions may have separate terms, expiration dates, eligibility limits, or usage restrictions.

We may modify or end promotions at any time unless otherwise stated.

Promotional credits may expire or be limited differently from purchased credits.

18. Changes to This Policy

We may update this Billing and Cancellation Policy from time to time.

Updates may reflect:

  • New pricing
  • New subscription plans
  • New payment processors
  • Changes to credit rules
  • Legal requirements
  • Business or technical changes

When required by law, we will provide additional notice before material changes apply to existing subscriptions.

The updated Policy will be posted on dreamingweavers.com with a revised effective date.

19. Relationship to Other Terms

This Policy supplements our Terms and Conditions and Privacy Policy.

If this Policy conflicts with the Terms and Conditions, the Terms and Conditions control unless this Policy provides more specific billing terms for a particular purchase or subscription.

20. Billing Support

For billing, cancellation, payment, or credit questions, contact:

support@dreamingweavers.com

Please include:

  • The email address on your Dream Weaver account
  • A brief description of the issue
  • The approximate date of the charge or purchase
  • Any Stripe receipt or transaction information available to you

Do not email full credit card numbers, card security codes, passwords, or sensitive dream-journal content.